Senior Unit Manager, Acquiring Management​ - 01 Post.

Posted: 08/04/2021 , Closing Date: 30/04/2021

Job Description

The main purpose of the Senior Unit Manager of Card & e-Payment for Acquiring Management position is mainly responsible for driving Card & e-Payment Product/ Services adoption rate through work with sale and marketing teams. He/she is also responsible for managing procedure, ATM and Merchant performance monitoring, collecting customer feedbacks and related issues from the field and share to related team for improvement.

Location

Head Office-Phnom Penh

Duties and Responsibilities

• Manage procedure, ATM and Merchant for profitability and growth covering on these e channel.
• Developing strategy for ATM and merchant acceptance, and management.
• Liaise with international payment companies to explore the new card products and services to feed the market need to increase the non-interest income to the bank.
• Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for increasing the number of transactions, number of ATM and Merchant Acceptance.
• Manage service standard of ATM and merchant acceptance, customer feedback and issues relating to these e channel.
• Development and enhancement projects including project planning, business requirement, and user acceptance test.
• Conduct data analytic to improve overall acquiring business, including merchant acquisition, ATM relocation, transaction, event trigger offering.
• Develop value proposition for various customer segments and provide recommendation on product offering for enhancement and development.
• Own the responsible for all compliance related to scheme card rule & procedure
• Perform other tasks as assigned by supervisor.

Skills Specifications

• At least 3-year experience in Card & e-Payment performance management and project management at banks and MFIs.
• Good sales and marketing skills, using data for marketing program and campaign design.
• Bachelor degree in sales, marketing, banking & finance.
• Be able to communicate in English language, good presentation skill and Influencing and negotiation skills is a plus.
• Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Be available to travel to rural areas.

How to Apply