Officer, Digital Banking for Customer Acquisition - 01 Post.

Posted: 12/01/2021 , Closing Date: 28/01/2021

Job Description

Officer of Digital Banking for Customer Acquisition is mainly responsible for assisting digital product/service adoption rate through work with sales and marketing teams. He/she is also responsible for collecting customer feedbacks and related issues from the field and share to the supervisor.

Location

Head Office-Phnom Penh

Duties and Responsibilities

• Assist supervisor to work with sales and marketing teams to plan sales target and campaigns and provide necessary support to drive growth of mobile and internet banking users and transactions.
• Be proactive in monitor marketing campaigns and promotions and its performance.
• Assist to create and maintain digital banking penetration, brand awareness and unique positioning in the market.
• Assist in conducting online and offline market and competition research (market information, competitor move, customer and staff experience feedback, product challenges).
• Enhance features of mobile/internet banking channel as well as partnership opportunities.
• Facilitate communication with digital partners.
• Assist in prepare the necessary material.
• Perform other tasks assigned by supervisor.

Skills Specifications

• Bachelor degree in Sales, Marketing, Business Management or related fields.
• 01-year experience in mobile and internet banking product acquisition planning and implementation at banks or MFIs.
• Good sales and marketing skills, monitor marketing program and campaign design.
• Be able to communicate in English language with basic presentation skill.
• Be able to use Microsoft office (Word, Excel, PowerPoint) and email.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Be creative and attentive to details.
• Be available to travel to rural areas.

How to Apply