Senior Officer, Digital Banking for Visa Clearing and Settlement - 01Post.

Posted: 09/04/2024 , Closing Date: 23/04/2024

Job Description

Senior Officer of Digital Banking for Visa Clearing and Settlement position is mainly responsible for daily to daily digital banking operations related to Reconciliation, Clearing and Settlement between Hattha Bank Digital Products and Services with partners, and specifically for Visa Cards. He/she is also responsible for answering to branch/customer on procedure and guideline related matters.

Location

Location:

Head Office - Phnom Penh

Duties and Responsibilities

• Support develop financial Clearing, Reconciliation and Settlement procedure, guideline and manual for Digital Banking financial transaction by liaise with international scheme payment companies.
  
• Support day to day operation in solving customer inquiry of financial/non-financial of Digital Banking related products/services especially related to Visa Cards.
• Daily report transaction of merchant and Visa Cards financial reconciliation, clearing & settlement are accurate.
• Support Call Center, Operation Team, Finance Team and related departments on Complaint handling.
• Report on urgent cases if need to be fixed/update to comply with Visa and/or Bank Policy and procedure with timely manner.
• Participates in investigation of fraud, reconciliation, dispute case and provide the recommendation.
• Develop the necessary material such as product policy, procedure, guideline on related matters existing/new products/services.
• Provide training/refreshment to branches and other related departments existing/new products/services reconciliation, dispute resolution.
• Regularly reports daily, weekly, monthly, yearly to managements
• Own the responsible for all compliance related to scheme card rule, and regulatory procedure 
• Perform other task as assigned by management direct supervisor or management.

Skills Specifications

• At least 2-years experience in managing Visa Reconciliation and Clearing & Settlement.
  
• Experience in VROL is a plus.
• Experience in managing Visa Dispute & Fraud on VROL is a plus
• Be able to communicate in English language and good presentation/training skill.
• Computer skills, Microsoft Offices, Excel and email.
• Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.

How to Apply